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How 888jili Handles Your Privacy

Your account information, payment activity, and device data are handled with care. This policy explains what we collect, why we collect it, and how you can request changes — with access depending on your local law and eligible regions.

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888jili How 888jili Handles Your Privacy
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to review, update, or request deletion of your personal data, our support team handles privacy requests directly. Reach out through any of the channels below and include your registered account details so we can verify your identity before making changes.

Live Chat Start a chat from your account dashboard. Available during service hours for account and privacy queries including data access requests.
Email Support Send your privacy request to our support address. Include your registered mobile number so we can locate your account quickly.
Help Centre Our help centre has step-by-step guidance on submitting a data request, updating account details, or managing your cookie preferences.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Security and transparency are built into how we run accounts on 888jili. Here is what that looks like in practice — from how data is stored to how you can act on your rights.

Account Security

Your account is protected with OTP verification on login. We do not store your bKash or Nagad PIN — payment authentication happens within the wallet app itself.

Data Retention

We keep your account and transaction records for as long as your account is active and for a period after closure as required for financial record-keeping and dispute resolution.

Cookie Controls

Session cookies keep you logged in across your phone and browser. You can clear or block cookies through your device browser settings, though some account features may not work without them.

Requesting Changes

To correct, export, or delete your personal data, contact support with your registered details. We will verify your identity and respond within a reasonable timeframe under applicable law.

Common Questions About Your Privacy

Real questions from people using 888jili — answered plainly, without legal filler.

We collect your registration details, mobile number, device identifiers, and records of payment activity through bKash, Nagad, or Rocket. Session and login data is also recorded to keep your account secure.

We share only what is necessary with payment processors like bKash, Nagad, and Rocket to complete your transactions. We do not sell your personal data to advertisers or unrelated third parties.

Contact our support team via live chat or email with your registered account details. We will verify your identity and provide the information you are entitled to under applicable local law.

Yes. Submit a deletion request through support. We will process it in line with our retention obligations — some records tied to financial transactions may need to be kept for a set period.

We use session cookies to maintain your login across your phone browser and to remember your preferences. You can manage these through your browser settings; blocking them may affect account functionality.

Your rights and our obligations depend on your local law and the eligible regions in which this service operates. Access to the platform and data rights vary by jurisdiction.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.